Help & Support
Direct Pay lets you collect payments directly on your platform with the Fapshi API. To activate it for live transactions, you must apply through Fapshi Support.
Prerequisite
Before applying, you must first implement Direct Pay in Sandbox mode on your platform and ensure it works correctly. This is required to demonstrate your integration before activation in live mode.
How to Apply
To request Direct Pay activation, send an email to support@fapshi.com with the following details:
- Your personal and business information
- Your full name
- Your Fapshi account email
- Your business name (as registered on Fapshi)
2. Description of your platform
- Explain clearly how your platform works (or how it will work once launched).
3. Platform type
- State if it’s a web application or a mobile application.
4. Sandbox testing
- Confirm whether you have already implemented your solution using the sandbox environment.
5. Reason for choosing Direct Pay
- Explain why you prefer Direct Pay instead of Initiate Pay. Check this article to know the difference between direct pay and initiate pay:
https://www.fapshi.com/en/help-and-support/direct-pay-vs-initiate-pay-all-you-need-to-know
Important Notes
- Please make sure to answer all the questions in your email. This will speed up the review and processing of your request.
- If any details are missing, Support may ask for additional clarification, which can delay your activation.
✅ Once your request is reviewed and approved, Fapshi Support will activate Direct Pay for your account in live mode, allowing you to process real payments.