Forgot your PIN? Don't panick, do this

If you’ve forgotten your PIN or suspect someone else knows it, you can request to reset it securely through our support system.

Step 1: Go to the Fapshi support page

Step 2: Choose the subject: "Change my pin"

Step 3: In the message, provide:

How to get your support PIN:
Click the user icon (at the top-right of your dashboard) and copy the Support PIN shown.

Once support approves your request, follow the same steps in How to set your PIN to create a new one.

Go to Settings → Forgot your Fapshi PIN?
Follow the prompts to submit a reset request.

Never share your PIN with anyone.
Even Fapshi staff will never ask for your PIN.
Anyone with your PIN can access your funds.